Support Options. All websites need maintaining, in particular those that are built in content management software. Regular software updates are required in order to ensure that you are running the latest software that works in all of the latest browsers (as well as the old).

Whilst support packages are optional, your consultant will advise you on what is appropriate for your site from the following options:

Priority Updates		You can purchase hours on an ad-hoc basis in advance. This gives you a priority scheduling position within 5 working days for your update.
One Off Updates		These are charged on an hourly basis with a half hour being the minimum requirement. You can book and pay for these on-line once your consultant has given you an estimate of the time it will take for your update. The typical lead-time for updates of this nature is 2 weeks (although you may be quoted more or less depending on the time involved.
Annual Packages		Where you require regular updates and want your content management software kept up to date with all of the latest releases, as well as a priority scheduling, we will offer you an annual support package.